Terms of Service

Last updated: June 19, 2026

These Terms of Service ("Terms") govern your use of the Sweepless in Seattle website and the cleaning services we provide ("Services"). By using our website, requesting a quote, or booking a Service, you agree to these Terms.

1. Services

Sweepless in Seattle provides residential and commercial cleaning, including recurring cleaning, deep cleaning, move-in/move-out cleaning, Airbnb and short-term rental turnovers, apartment cleaning, and office cleaning. The specific scope of any clean is described in your quote or booking confirmation.

2. Quotes & pricing

• Quotes are estimates based on the information you provide. Final pricing may be adjusted if the actual size, condition, or scope of the space differs materially from what was described.
• Prices, fees, and applicable taxes will be communicated before work begins.
• Recurring service pricing depends on the frequency and may change with notice.

3. Scheduling, cancellations & rescheduling

• Please provide at least 24 hours' notice to cancel or reschedule an appointment.
• Late cancellations or lockouts (when our crew cannot access the property) may incur a fee of up to the cost of the scheduled clean.
• We will make reasonable efforts to accommodate last-minute requests based on availability.

4. Access & your responsibilities

• You agree to provide safe, lawful access to the property and to disclose any hazards, alarms, or special instructions in advance.
• Please secure valuables, fragile items, pets, and confidential materials before our visit.
• Running water, electricity, and a reasonably safe working environment must be available.

5. Payment

Payment is due as stated in your quote or booking confirmation. We accept major credit/debit cards and approved digital payment methods. Late or failed payments may result in suspension of Services.

6. 100% Happiness Guarantee

If you are not satisfied with a clean, notify us within 24 hours and we will return to re-clean the affected areas at no additional charge. This re-clean is your exclusive remedy under our 100% Happiness Guarantee.

7. Liability

• We carry insurance and take care in your home, but we are not liable for pre-existing damage, normal wear, or items that are improperly secured, unstable, or already damaged.
• Claims for damage allegedly caused by our crew must be reported within 48 hours of the Service.
• To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid for the Service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

8. Non-solicitation of staff

To protect the team we train and vet, you agree not to directly hire or engage a Sweepless in Seattle cleaner outside of our company during your engagement and for 12 months afterward, except through us.

9. Website use

You agree to use this website lawfully and not to interfere with its operation. All content, branding, and artwork on this site are owned by or licensed to Sweepless in Seattle and may not be reused without permission.

10. Changes to these terms

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Disputes will be handled in the courts located in King County, Washington.

12. Contact us

• Email: [email protected] (placeholder)
• Phone: 206-555-5555 (placeholder)
• Service area: Greater Seattle, WA